Interactive demo
A PDF here, a spreadsheet there, and an email that just says "same as last week." Each one gets read, every item matched to a real SKU in your catalog, and a sales order queued for your system — with anything uncertain held for a person before it ships wrong.
This demo processes fictional sample messages with scripted results, right in your browser. In a real deployment it's your inbox, your product catalog, your ERP.
Want this on your inbox and your catalog? Get a free audit →
Under the hood
Attachments and plain email bodies are read the same way. No portal for your customers to log into, no forms for them to fill out, no asking a good account to change how they've ordered for fifteen years.
"12 oz cups," a customer part number, or last year's description — resolved against your product master using your own order history, with a confidence score on every line. This is the piece generic tools don't have, because it only works if it knows your catalog.
Anything ambiguous — a discontinued item, an off-contract price, a quantity that doesn't look right — waits for a person with the original message right there next to it. Corrections teach the matcher, so the same line doesn't stop twice.
Order re-keying tends to run ten to fifteen minutes per order once you count the exception-chasing afterward. At a hundred orders a week that's most of a full-time position spent retyping things a customer already typed once.
Figures here are drawn from published industry case studies and vendor reporting rather than Alpine's own measurements, and results vary widely with order volume and catalog complexity. The free audit works out what the number actually is for your operation before anyone quotes a build.
We'll set it up on your own systems, tuned to your customers' formats and your product catalog — and map what else is worth automating while we're in there.